What are the advantages of mobilizing your governance, risk and compliance applications? GRC program to next level. Our partners at MetricStream. This post originally appeared on the MetricStream blog and was published here with permission.
In a world where business is not confined to one’s office or even a specific geography, and where important business decisions often have to be made on-the-go, mobile devices are no longer viewed as a ‘nice to have’ element in organizations. Mobility has become a ‘must have’, as are executives who are leading teams and are making important decisions. They are expected to collaborate, analyze and lead their teams from wherever they are in the world.
It is important to understand the pace at which mobile technology is evolving and transforming business, and which business is taking full advantage of it. Incorporating mobility into business activities are carried out, but also wants to help to simplify and streamline end-to-end business processes.
Governance, Risk Management, and Compliance (GRC) solutions are no exception here. GRC has become an essential business application in large and small organizations, where there is a great deal of business confidence in the area. In this current business context, mobile GRC applications support productivity and real-time analysis and decision-making.
GRC applications is within the Government and Federal sector. GRC applications. The ability to understand, engage and communicate with constituents around the world in real time, as well as to ensure a good and secure bottom line.
Implementing Mobility for GRC
If your organization or business unit is looking to reap the benefits of mobility in GRC, here are some areas to keep in mind:
Identifying Business Processes and Workflows: An organization or a business unit has to be able to determine which workflows and business processes can be mobilized. Many activities include conducting surveys, carrying out audit activities, or triaging customer complaints or issues are easy areas to start with. You can therefore assess this from the lens of productivity, ie identifying the workflows or situations in which decision is made due to the decision maker.
Identifying the Right Use Cases: The organization or the business unit needs to identify the use cases that can be mobilized. Obviously, you will not put your entire desktop on a mobile application. Effectively selecting the right use cases is an important first step in the broader mobility implementation effort.
Number of Users: An important question to ask yourself, how many users need access to organizational information and processes on their mobile device? Mobility efforts can be implemented in a phased approach, for example, you can start with 30% of the overall user base in the first phase. This can give your IT more and more efficiently.
Demonstrate ROI on your Use Case: Capturing and reporting out ROI is important for demonstrating value. This also helps in supporting future decisions.
Type of Devices: This has a bearing on the technology infrastructure that is used as well as the overall setup. Whether or not iOS / Android / Windows Mobile needs to be supported as soon as possible.
Security Versus Usability: This is one of the most important things to take focus on. Whether you implement BYOD (Bring Your Own Device) or COPE (Corporate Owned Personally Enabled), each of them has its own security model. So, deciding on which MDM tools and the integration with them is an important consideration,
Business users typically do not like the intrusive nature of security processes on the mobile applications. There are always ‘user friendly’ versus applications that are ‘secured’. Building in the right level of security, as per the company policy regarding mobile applications and infrastructure, is very important.
Mobility solutions for the GRC space typically include the following features:
1. People on the move should get the right notifications at the right time across various touch points
2. Approval of accesses / deviations / buying
3. Identified risks, with priority ranking, and real time status
4. Dashboard of current issues and their status across all GRC apps, supported with the right GRC metrics
5. Modules which help Auditors do inspections and field work offline, without Internet access or connectivity
6. Location enabled audit and survey apps, which simplifies the process of capturing video or photo content and uploading to the application for analysis
7. Access to the right documents for decision-making
8. Facilitating whistle blowing and reporting issues
Combining robust analytics with mobility can take the effectiveness of your GRC program to next level. Having the right data, and then being able to act and make decisions in a more timely manner.
In Conclusion, by mobilizing GRC applications, you can help transform the effectiveness of how risks are being identified and managed. Reduction in the time taken to make better decisions on the move, the availability of critical data in real time and more effective compliance activities. If you have not already mobilized your GRC program then it’s time to think about how you can play a role in making GRC truly pervasive across your organization!
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