Diligent Cookies Policy
What are cookies?
- Cookies served directly by Diligent (‘first party cookies’) and cookies served on our behalf, for example by advertisers and data analytics companies (‘third party cookies’)
- Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as ‘session cookies’ or ‘temporary cookies’). These are deleted automatically once you close your browser. Other cookies are ‘permanent or persistent cookies’, meaning that they survive after your browser is closed. For example, they recognize your device when you open your browser and browse the internet again.
Which cookies do we use and why do we use them?
The following table sets out the different categories of cookies that the Online Services use and why we use them.
|Type of cookie||Source||What these cookies do||How to exercise your cookie choices|
|Essential cookies||Diligent, Drift, Galvanize, HighBond, Rsam, Salesforce, WordPress, Cloudflare||These cookies are necessary to provide you some of the features of the Online Services, such as access to the browser interfaces of the Online Services and login to secure areas. They are used to test whether or not your browser has cookies enabled, expire your session after a period of inactivity and apply security settings when you use the Online Services.||You can control and delete these cookies through your browser settings. If you choose to do so, you will not be able to use the full functionality of the Online Services.|
|Performance and functionality cookies||Google Tag Manager, Salesforce||These cookies allows us to manage the cookies we deliver on our website and provide enhanced functions within the Online Services.||You can control and delete these cookies through your browser settings. If you choose to do so, you will not be able to use the full functionality of the Online Services.|
|Analytics cookies||Google Analytics, Crazy Egg, Pendo, Optimizely, New Relic, Triblio, LinkedIn Analytics, Twitter Analytics, and GA Audiences||We use Analytics cookies to collect information on how the Online Services is used and to report on the Online Services usage statistics.||More information, including details on how to opt-out, is available here.
|Social networking cookies||Facebook Connect, Gravatar||We work with third party social networks to allow you to easily share content from our website to social networks.||You can control and delete these cookies through your browser settings. If you choose to do so, you will not be able to use the full social networking functionality of the website.|
Analytics / log files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, or to improve marketing, analytics, or site functionality.
We use mobile analytics software to allow us to better understand the performance of the website. This software may record information such as how often you use the website, the events that occur within the website, aggregated usage, and performance data. We do not link the information we store within the analytics software to any information you submit through the website.
We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
How can you exercise your cookies choices?
You have the right to choose whether or not to accept cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality the Online Services.
Website (Browser) Opt-Out:
Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser, which are usually located within the “Help”, “Tools” or “Edit” menus. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have tried to indicate where this is possible in the table above.
Mobile App Opt-Out
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.
3rd Day of January 2022