Monitoring: Diligent is actively monitoring a security incident involving Gainsight, a vendor we use for customer interactions, and its Salesforce connector. Diligent’s products and services are not impacted by this incident.

While our investigation is ongoing, we have temporarily removed all access to Gainsight and have implemented alternative operations to continue serving our clients effectively.

We are in close communication with Gainsight and will share additional information as it becomes available. While this issue originated with a third party, we are committed to a thorough response. Thank you for your patience and understanding.

What do you need to do? No immediate action is required from you. Please continue to check this page for latest updates on our investigation.