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Ellen Glasgow
General Manager, Mission Driven Organizations

Minutes drafted in minutes: Diligent Community’s AI speeds up meeting documentation

February 12, 2026
0 min read
Digital transformation technology strategy, IoT, internet of things. transformation of ideas and the adoption of technology in business in the digital age, enhancing global business capabilities. Ai.

For clerks and board administrators, preparing accurate public-meeting minutes is often a days-long, manual process. Diligent Community’s new AI-Supported Minutes transforms this workflow — turning livestream captions and meeting data into a structured, agenda-aligned minutes draft in minutes, not hours.

AI-supported minutes: Fast, accurate and transparent

AI-Supported Minutes helps clerks and board admins dramatically reduce the time and effort required to prepare minutes. By grounding the draft in actual meeting transcripts, admins start from an accurate outline instead of a blank page.

  • Minutes preparation shifts from hours or days to a fast review-and-approve workflow
  • Improves accuracy, transparency and compliance with public-sector documentation expectations
  • Integrated workflow for agendas, livestreams, timestamps and AI-generated minutes

Stronger transparency and public access

Once approved, minutes appear on the transparency site where the public can view the video, agenda and timestamped minutes side-by-side.

  • Constituents can jump straight to the exact moment of discussion
  • Reduces staff workload and improves meeting-to-publish turnaround
  • Searchable captions reduce public-records requests

Differentiation from generic streaming tools

Unlike general-purpose streaming services, Diligent Community’s Livestream Manager is built for government workflows and integrates tightly with agendas and minutes.

  • Governance-specific AI minutes creation
  • Seamless transcript-to-minutes workflow
  • Major differentiator for Pro & Plus packages

FAQs:

  • Who can use AI-Supported Minutes? Available for Diligent Community Livestream Manager Pro and Plus customers.
  • How does it work? Uses closed-caption transcripts, agenda timestamps and previous meeting records to draft minutes for each agenda item.
  • What’s the benefit? Faster, more accurate and more transparent minutes — every meeting.

Ready to draft minutes in minutes? 

If you’re already a Diligent customer, log into your platform today and start exploring what’s new. Need help? Your customer success manager is ready to guide you.

Not a customer yet? Request a demo, and one of our product experts will connect with you shortly to show how AI‑powered minutes can transform transparency, accuracy and turnaround times. 

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