How CBCL used AI to transform risk management

General Counsels and Risk Managers face persistent challenges with fragmented risk data, manual reporting and limited buy-in across the organization. CBCL, a multidisciplinary engineering and environmental consulting firm with 500+ employees operating across Canada, was stuck with siloed spreadsheets and point-in-time risk registers before modernizing their approach. Backed by findings from the Chartis “AI in Action” report — highlighting the urgent need for advanced, agile risk processes — CBCL’s experience showcases how Diligent AI Risk Essentials delivers real transformation for ERM programs.

Expanded and clarified risk visibility — beyond operations to finance, brand and cybersecurity
Actionable benchmarking against peer organizations
Centralized platform for assigning, tracking and auditing ERM tasks
Greater engagement and ownership from operational, executive and departmental stakeholders
Immediate, practical impact for board reporting and compliance

CBCL’s journey demonstrates how an AI-powered approach quickly matures ERM, drives stronger collaboration and delivers value at every level. Download the case study to see how CBCL accelerated risk maturity and organizational resilience — and how your team can do the same.

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