You can't manually remediate thousands of PDFs. You shouldn't have to.
For most public sector organizations, accessibility compliance isn't just a website problem. It's a document problem. Years of agendas, minutes, attachments and public records are often published as PDFs that screen readers can't reliably navigate.
Manual PDF remediation is costly and difficult to scale across large document libraries that keep growing with every meeting cycle. Accessibility initiatives can quickly become a significant administrative burden for already stretched governance, communications and IT teams. Traditional document-by-document remediation may not match the scale or pace your organization demands.
1 in 4 Adults
Have a disability in the United States. Accessible public information benefits millions of residents.
95% of Public PDFs
Fail basic accessibility requirements in large-scale accessibility studies.
April 2027
First DOJ Title II deadline for large public entities serving 50,000+ residents.
Accessible documents, automatically
DocAccess works alongside Diligent Community to automatically generate accessible HTML alternatives for supporting PDF documents. It helps reduce document-by-document remediation efforts while improving accessibility across current and future PDF documents, without adding new platforms or disrupting existing governance workflows
Automatic accessible HTML for every PDF
DocAccess automatically converts supporting PDF attachments into accessible HTML alternatives without modifying the original document. Current and future supporting PDF documents are covered from day one, with no document-by-document processing required.
Works within your existing governance workflows
DocAccess integrates directly into Diligent Community's agenda publishing process. Accessible alternatives are generated automatically when attachments are uploaded: No new tools, no staff retraining and no changes to how your team already works. Accessibility can scale across large document libraries without requiring every content contributor to become an accessibility specialist.
Document interaction and multilingual access
Community members can access content in 250+ languages, helping multilingual communities engage more easily with public meeting materials. They can also search within documents, navigate complex agenda packets with an auto-generated outline and ask questions in natural language, improving accessibility across devices and assistive technologies.
Accessible governance before, during and after every meeting
When combined with Livestream Manager as part of the Diligent Community Accessibility Package, organizations can improve accessibility before, during and after every public meeting through accessible agendas, supporting PDF documents, livestreams, captions and meeting archives.
Accessible documents, automatically
As DOJ Title II accessibility deadlines approach, many organizations are evaluating how to improve accessibility across years of archived and newly published PDF documents.
DocAccess provides a scalable approach by automatically generating accessible HTML alternatives for supporting PDF documents, helping organizations expand access to public information without a large-scale manual remediation project.
The complete picture
For teams looking beyond document accessibility, the Diligent Community Accessibility Package combines accessible agendas and minutes, supporting PDF documents, livestreams, captions and meeting archives in one governance-focused solution. It supports accessibility before, during and after every public meeting.
What changes when you add DocAccess
| Accessibility challenge | Without DocAccess | With DocAccess |
|---|---|---|
Document-by-document remediation |
Manual remediation required per document | Automatic conversion at scale, without document-by-document remediation |
Growing PDF archives |
Archive backlog grows with every meeting | Current and future documents processed continuously |
Limited staff time and resources | Accessibility becomes an ongoing administrative burden | Accessibility scales without dedicated remediation projects |
Access for people using assistive technology | Screen readers struggle with untagged PDFs | Content structured and readable by assistive technology |
Preparing for DOJ Title II deadlines | Compliance risk increases as deadline approaches | Supports DOJ Title II readiness across your document library |
What changes when you add DocAccess
Document-by-document remediation
Without DocAccess
Manual remediation required per document
With DocAccess
Automatic conversion at scale, without document-by-document remediation
Growing PDF archives
Without DocAccess
Archive backlog grows with every meeting
With DocAccess
Current and future documents processed continuously
Limited staff time and resources
Without DocAccess
Accessibility becomes an ongoing administrative burden
With DocAccess
Accessibility scales without dedicated remediation projects
Access for people using assistive technology
Without DocAccess
Screen readers struggle with untagged PDFs
With DocAccess
Content structured and readable by assistive technology
Preparing for DOJ Title II deadlines
Without DocAccess
Compliance risk increases as deadline approaches
With DocAccess
Supports DOJ Title II readiness across your document library
The deadline is approaching. Your PDF archive may be the hardest part.
The DOJ's Title II rule requires state and local governments to ensure websites, mobile applications and digital content are accessible, with compliance deadlines beginning in April 2027 and April 2028. For many organizations, large PDF document libraries represent one of the most difficult accessibility challenges to address.
For many organizations, preparing large PDF libraries is the hardest part.
DocAccess helps address that challenge at scale, without a lengthy remediation project.
See how DocAccess can help improve accessibility across current and future PDF documents
Talk to our accessibility specialists
Learn how your organization can:
- Improve accessibility across current and future documents
- Reduce document-by-document remediation effort
- Support broader accessibility initiatives
- Prepare for upcoming DOJ Title II requirements
- Extend accessibility beyond the website
Legal disclaimer
DocAccess helps organizations improve accessibility across supporting PDF documents and supports efforts toward DOJ Title II readiness. It does not guarantee full WCAG 2.1 AA compliance and should be used as part of a broader accessibility program. Organizations should consult qualified accessibility and legal professionals regarding their specific compliance obligations.