MARTA turns internal audit into a trusted advisor

The Metropolitan Atlanta Rapid Transit Authority (MARTA) helps more than 400,000 people get where they need to go every day. When Emil Tzanov, Chief Audit Executive at MARTA and a 2023 Modern Governance 100 honoree, joined the organization in 2017, its auditing was still a world of paper, pencils, office applications and file rooms.

By implementing and using Diligent, Tzanov was able to get a better grip on the risks facing MARTA’s operations by:

• Streamlining operations with an intuitive and easy-to-use cloud-based tool
• Boosting productivity through automation
• Generating high-level insights quickly and seamlessly

“When I have a meeting in 30 minutes with the CEO,” said Tzanov, “I can go to Diligent, pull the report of all the corrective action plans, the management responses, the updates — that takes me about five minutes.”

“By using Diligent,” Tzanov added, “We were able to transform the internal audit department at MARTA, and turn it into a value-added service provider and a trusted advisor to the business.”

To learn more about how Diligent Audit has helped companies improve data analytics efficiency by up to 50%, download the Total Economic Impact™ of Diligent Audit report by Forrester Consulting.