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Diligent AI

Learn what public facing boards are prioritizing in 2027

October 15, 2026
•
5 min read
Diligent Minute Latest insights and news for mission-driven boards
Ellen Glasgow

Ellen Glasgow

General Manager, Mission Driven Organizations

Learn what public facing boards are prioritizing in 2027

Public facing boards are facing growing financial, strategic and technology pressures at the same time. Communities expect clear decisions, accessible information and governance that can look ahead rather than simply report on what has already happened.

New research from Diligent Institute brings those pressures into focus. Drawing on a survey of 230 leaders, the Governance outlook 2027 for mission-driven organizations explores the risks, priorities and governance trends shaping the future of public board oversight.

And for a visual look at the highlight stats, check out our infographic here.

Less looking backward, more looking ahead

One finding stands out: Boards are looking for ways to spend less time looking backward and more time looking ahead. Nearly half of respondents said they want more time for strategic planning, while many also called for more structured and proactive risk oversight.

For public facing boards, that is not just a meeting-efficiency issue. It is about creating enough space to question assumptions, connect risk to strategy and make decisions that serve the community over the long term.

Create more time for strategic board conversations

A well-structured agenda is one of the most effective ways for a board to protect time for strategic conversation. When agendas are built with intention, they can make sure forward-looking discussion is built into the meeting rather than crowded out by routine reporting.

Agenda Builder helps board administrators structure and organize agendas quickly, making it straightforward to allocate the right time to the conversations that matter most to the community.

Make policy changes clearer for everyone

Lebanon School District faced mounting challenges in keeping pace with legislative changes and tracking policy updates. With Diligent Community’s Policy Publisher, policy committee members can collaborate in real time, track every version from draft to adoption and publish current policies directly to the district’s transparency website.

The district completed one major policy cycle in four days and reduced the time spent on policy management and agenda preparation by more than 50%. Superintendent Amy Allen describes Policy Publisher simply:

“The policy piece is just so good: the tracking, the transparency, the usability. It’s a game changer.”

Read the full Lebanon School District case study.

This month’s Community Champion

Congratulations to Tracey Strock, Business Administrator and District Clerk at Alexandria Central School District!

Tracey is being recognised this month as one of our Community Champions. Find out more about Tracey and what she is passionate about here.

Would you like to nominate someone for our Diligent Community Champions? Nominate them here.

People of Purpose

This month, we’re also celebrating Zoe Cunningham, our Person of Purpose for September. Find out what Zoe’s favorite feature on Diligent Community is, and what she is passionate about here.

We’re excited to spotlight Zoe this month and grateful for the care they bring to Diligent Community clients. Congratulations, Zoe, on being this month’s Person of Purpose!

Listen to our latest Leading with Purpose episodes

Podcast-Leading with purpose

Unpacking the Governance Outlook for 2027

Kira Ciccarelli, Senior Research & Programs Manager, and Ellen Glasgow, Senior Vice President, Sales, unpack the Governance outlook 2027 for mission-driven organizations research findings and what they mean for public sector boards. They explore those big challenges that are facing organizations today and discuss practical steps that boards can take to become more strategic, resilient and future ready. And do listen to the end to hear Ellen and Kira's top advice for boards preparing for 2027.

Protecting your mission through stronger financial oversight

Ryan Alexander, founder of RA Partners and author of Protect Your Mission: The Finance Framework for Nonprofit Leaders, and Hannah Romick, co-founder and CEO of Conscient Strategies discuss how stronger financial oversight can help to protect the mission. They explore the questions board members should be asking, how organizations can build a culture of transparency and trust, why governance and internal controls matter, and how leaders can prepare for uncertainty before it becomes a crisis. And do listen to the end to hear Ryan and Hannah's top piece of advice for boards looking to strengthen financial oversight and better protect the mission. 

News and events

Seasonal moments to plan around

Compliance & Ethics Week is a useful moment to review how policies are created, approved and communicated. For public boards, that can mean checking that the latest policies are easy for staff, board members and community members to find.

World Kindness Day can prompt a short conversation about the tone of public participation, while American Education Week offers school boards a timely opportunity to recognise the people who make public education work and connect that appreciation to the values guiding board decisions. Explore more seasonal moments for public sector organizations.

Share your perspective

Take this month’s quick survey on AI in your organization for your chance to win a $50 Amazon gift card.