Meet the Diligent People of Purpose 2026
Our People of Purpose series is a monthly program that highlights our Diligent Community team members who are here to support you. Each month, you’ll meet the friendly faces, both familiar and new, who work hard to help you reach your goals and make your experience better. Take a moment to get to know the people who are dedicated to helping you succeed.
Get to know our 2025 People of Purpose here.
People of Purpose: February 2026
Meet Kristin Karel
Kristin has spent nearly a decade helping public sector organizations do their best work, and it shows in everything she does.
As Director of Sales for Public Sector at Diligent, Kristin works closely with school districts, community colleges, and local governments, supporting teams that serve their communities every day. What motivates her is ensuring these organizations have the tools they need to operate efficiently and stay focused on what matters most.
Outside of work, Kristin stays active thanks to her dog, Lula. Long walks, finding new ways to keep Lula entertained, and exploring the food scene in Washington, D.C. are all part of her routine.
When it comes to Diligent Community, Kristin finds it hard to pick just one favorite feature, but Policy Publisher consistently stands out. With version control and merge-and-compare capabilities, it simplifies policy management in a way that feels both practical and powerful, especially for customers managing complex workflows.
Kristin brings a thoughtful, people-first approach to her work, making her a trusted partner to public sector teams and a valued leader at Diligent.
People of Purpose: January 2026
Meet Nicole Mariano
This month, we’re excited to highlight Nicole Mariano, a Senior Account Manager for Diligent Community on our Mission-Driven Organizations team.
Nicole works closely with customers every day, helping organizations get the most out of Diligent Community and supporting them throughout their governance journey.
Outside of work, you’ll likely find Nicole soaking up time at the beach, heading out on running adventures with her partner and their two dogs, Duke and Bailey, or enjoying anything coffee-related.
When it comes to Diligent Community, Nicole’s favorite feature is Policy Publisher. She loves how it integrates directly with Microsoft Word, making it easy for customers to manage their entire policy lifecycle in one centralized place—simple, efficient, and practical.
We’re lucky to have Nicole on the team and grateful for the care and energy she brings to supporting mission-driven organizations every day.
