A journey to integrated GRC with Diligent One Platform 

When Crown Castle’s internal audit and SOX teams were juggling spreadsheets, email and disconnected tools, visibility into risk was limited and manual work was mounting. As regulatory pressure rose and its role in national communications infrastructure expanded, leadership knew the old approach could not keep pace. They chose to modernize with the Diligent One Platform, unifying audit, risk, compliance and controls in a single environment. 

In this in-depth case study authored by GRC 20/20 analyst Michael Rasmussen, we discover how over a multi-year journey Crown Castle shifted from reactive, spreadsheet-driven processes to an integrated GRC model that powers faster insights and better decisions.

Unified internal audit, risk management and SOX activities on one platform for shared taxonomies and end-to-end visibility

Streamlined time-intensive tasks with automation and smart workflows

Gained real-time risk visibility and predictive analytics for executive reporting

Increased engagement and accountability across business units

Download the full case study to see how Crown Castle built an integrated GRC foundation that can grow with future risk and complexity.

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Case Studies

GRC 20/20 case study: Crown Castle transforms GRC with Diligent One Platform

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