5 efficiency-boosting features on Diligent Community
In today’s public sector organizations, efficiency is not just a goal, it’s essential. Every school district, college and local government is expected to deliver more with fewer resources, while upholding transparency and public trust. Purpose-built for the unique needs of public sector organizations, Diligent Community offers integrated digital tools that streamline operations and reduce manual administrative work so teams can focus on their core mission.
From automated agenda creation and custom approval workflows to AI-powered meeting minutes and real-time notifications, every feature is built to simplify governance and save time. Explore these top features we know will boost productivity, save time and help you be more efficient so that your team can stay focused on what matters most — serving their communities effectively.
5 efficiency-boosting features on Diligent Community
1. Agenda Builder streamlining agenda creation and sharing
Building and revising agendas can be a huge administrative burden. With Community’s drag-and-drop Agenda Builder, you can quickly create, modify and distribute agendas without hassle. Attach documents, insert items, leverage user-friendly templates and auto-save your work for uninterrupted progress.
Who it's for: Administrators, clerks, board secretaries and anyone who manages meeting agendas
How to get it: The agenda builder feature is included in all Diligent Community packages.
Pro tip: Use Members Notes for secure, background briefings visible only to authorized users.
How others are getting the most from this Diligent Community feature
“We previously had a staff member dedicated to manually creating PDFs and attaching the individual files, an extremely time-consuming process. Now we simply attach a Word or PowerPoint file and it automatically uploads and saves instantly with the auto save feature. Another benefit is that we can revise or edit these documents within the platform, eliminating the need to download the file, make edits and then reattaching the file.” Myra Lomahan, Executive Assistant, Southwestern Community College District
2. Approval workflows making agenda item review simple and streamlined
Gone are the days of endless email threads. Diligent Community’s customizable Approval Workflows let teams submit agenda items and route them for review and sign-off in just a few clicks. Define linear or non-linear approval paths, tailor groups, and enable automated notifications so nothing falls through the cracks.
Pro tip: SMS notifications alert approvers instantly for real-time responses!
How others are getting the most from this Diligent Community feature
3. Policy Publisher simplifying policy lifecycle and management
Policy Publisher organizes the drafting, review, adoption and publication of policies in a single flow. Collaborative tools and Microsoft Word integration maintain version control and audit history. Merge documents with tracked changes, compare updates side-by-side, and publish policies directly to public handbooks — accelerating transparency and compliance.
Who it's for: Tailored for governance professionals overseeing policy adoption
How to get it: Policy Publisher is available as an add-on to Diligent Community. Please contact your Customer Success representative today to find out more.
Pro tip: Use the policy compare and merge tool to keep track of changes made since your last review and integrate policy updates with one click. This tool gives a side-by-side view of the old version vs. the new version.
How others are getting the most from this Diligent Community feature
“The redlining capability and centralized document management make policy updates and approvals much more efficient.” Shiona Nash, Executive Assistant, Fountain-Fort Carson School District
“What used to be something I dreaded is now something that’s really easy. The policy piece is just so good — the tracking, the transparency, the usability. It’s a game changer.” Amy Allen, Superintendent, Lebanon School District
"Directly within a single tool, we’re able to pass a policy through the collaboration and editing process, routing process and have digital documentation… all with one click.” Dr. R.J. Gravel, Superintendent, Glenbrook High School District 225
Meeting minutes made easy
This free downloadable checklist helps public education board administrators ensure that every meeting’s minutes are concise, clear and compliant with all necessary regulations.
Yes I'd love that checklist4. Livestream Manager helping to deliver community access
Livestream Manager for Diligent Community lets organizations easily launch livestreamed meeting directlyon their public website, boosting transparency and saving setup time. Integration with BoxCast delivers high-quality streams, shown alongside agendas in split screen for context. Admins can upload recorded meetings with time-stamped minutes, ensuring easy public access and navigation. No technical expertise or extra resources are needed, just efficient, accessible meeting broadcasts.
Who it's for: Any public board looking to add livestreaming to enhance meeting transparency.
How to get it: Reach out to your Diligent Customer Success representative to add Livestream Manager to your Diligent Community package.
Pro tip: You can pause your livestream if you need to e.g. for closed session and then restart it again once that's completed.
How others are getting the most from this Diligent Community feature
5. AI-Supported Minutes speeding up meeting documentation
Manually drafting meeting minutes can be tedious and error-prone. AI-supported minutes available with Livestream Manager takes your close-caption transcripts and:
- Creates a smart summary
- Automatically captures actions, decisions and motions
- Supports more accurate recordkeeping.
Who it's for: Board administrators looking to summarize meeting minutes quickly and easily
How to get it: Reach out to your Diligent Customer Success representative to learn more.
Pro tip: Suggest and add updates to motions with a single click.
Whether you’re an administrator, board member or leader, Diligent Community puts smarter digital tools at your fingertips, to help you operate at peak efficiency and focus your time and energy on what matters most.
If you have any questions or need support implementing these features, don’t hesitate to reach out to your Customer Success Manager. They’re here to help you get the most out of your software investment and uncover even more ways to drive value for your organization. We are here to help make sure your governance tools are working as hard as you do.
And if you’re interested in learning how we can support your governance team to help it be even more efficient, schedule a demo today.
