4 more features driving governance efficiency with Diligent Community
In our previous blog, we explored five powerful features in Diligent Community that help public sector teams work smarter, from automated agenda creation to AI-powered meeting minutes. But that’s just the beginning. Diligent Community continues to help support public facing boards and staff with even more tools designed to streamline governance and boost efficiency.
In this follow-up, we’re highlighting four additional features that further simplify committee oversight, decision-making, document management and meeting workflows — helping administrators, board members and governance professionals stay focused on what matters most: serving their communities effectively.
4 features driving governance efficiency with Diligent Community
1. Committee manager centralizing oversight
Efficient committee management ensures delegated groups maintain impact. Committee Manager empowers users to oversee multiple committees with tailored workflows, approval trees and access controls. This Diligent Community feature allows you to:
- Seamlessly manage multiple board committees or meeting groups all within Diligent Community
- Customize who can create, access and engage with content within each committee, ensuring the right stakeholders are involved
- Tailor custom workflows and approval trees for each committee, optimizing efficiency and accountability
- Allow the public to subscribe to specific committee groups for updates through your public website, enhancing transparency and engagement
Who it's for: Board administrators, clerks and chairs managing multiple boards, groups or committees.
How to get it: Reach out to your Customer Success representative to discuss adding more meeting groups to your Diligent Community package.
Pro tip: When managing multiple committees, you can optimize efficiency by creating custom workflows and approval trees for each.
How others are getting the most from this Diligent Community feature
“Not having to manage an email list any more is huge. If we have a new member join one of our committees, it's already done.” Jessica Markham, Town Clerk, Town of Carbondale
2. Digital voting transforming decision-making and record keeping
Voting no longer means paper ballots or manual tallying. Digital voting on Diligent Community records votes in real time, supports multiple voting methods and automates the adoption of signed minutes — making meetings faster and more flexible. You can:
- Record digital votes and adopt signed minutes documents in real-time, streamlining and supporting accurate minute-taking.
- Use a choice of various voting methods, including simple majority, two-thirds majority and weighted voting.
- Enhance decision-making flexibility with different voting thresholds.
Who it's for: Board and council members involved in decision-making and board administrators responsible for recording votes.
How to get it: Digital voting is available as part of Diligent Community.
Pro tip: Customize voting language and response options to reflect your organization’s specific policies.
How others are getting the most from this Diligent Community feature
“With technology, all of the voting record is right there. I've definitely gotten less requests for a copy of the minutes from this date or that date. It's all there and it's connected to the video as well.” Town Clerk, Town of Carbondale
Run smarter meetings
Whether you're managing agendas or navigating compliance, this checklist for local government clerks helps you do it all — without the stress.
I'd like that checklist!3. Customizable Document Library centralizing content securely
Secure, searchable storage with permission management ensures staff and board members find what they need, fast. Diligent Community comes loaded with a customizable document library, which provides a convenient, secure and centralized location to upload and manage your documents. You can structure the library so that it has searchable public content and internal folders to protect sensitive information.
Who it's for: Administrators and governance professionals overseeing document management.
How to get it: Private and public document libraries are included with the full version of Diligent Community.
Pro tip: Set granular permissions for effortless version and access control.
How others are getting the most from this Diligent Community feature
4. Meeting templates and live minutes capturing in real time
Imagine cutting after-meeting work by up to 75%. With real-time meeting minute capture , administrators can efficiently document meetings by leveraging pre-built templates and live editing tools. This real-time approach eliminates time spent on manual transcription and formatting after the meeting. Finalize and share minutes immediately after the meeting, ensuring quick access for all stakeholders.
Who it's for: Administrators and governance professionals overseeing meetings and minutes.
How to get it: Meeting templates are included with the full version of Diligent Community.
Pro tip: Create templates for all meeting types so they are ready to go.
How others are getting the most from this Diligent Community feature
“Templates and the ability to prepopulate information in the minutes before the meeting saves time and enhances the smooth running of meetings. It takes me less time to complete my minutes and I feel it makes my job easier.” Jaime Durkowski, Executive Assistant, Marquardt School District 15
“The live minutes feature immediately made an impact on the team’s ability to work quickly and change direction as needed. … It cuts the amount of work I have to do after a meeting; I’d say now it takes me a quarter of the time. I don’t have to go back to my meeting recordings to double check my work.” Alice Black, Executive Assistant, Aspen School District
Whether you’re an administrator, board member or leader, Diligent Community puts smarter digital tools at your fingertips, to help you operate at peak efficiency and focus your time and energy on what matters most.
If you have any questions or need support implementing these features, don’t hesitate to reach out to your Customer Success Manager. They’re here to help you get the most out of your software investment and uncover even more ways to drive value for your organization. We are here to help make sure your governance tools are working as hard as you do.
And if you’re interested in learning how we can support your governance team to help it be even more efficient, schedule a demo today.
