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Centralizing Sustainability Reporting

Since implementing the Diligent ESG management system, DWF reduced CO2 emissions per employee from 2.6 tonnes to 2 tonnes and achieved a 15% reduction on paper.

Image of British law firm headquartered in Manchester, England

British law firm headquartered in Manchester, England

DWF LLP is a British law firm headquartered in Manchester, England with 18 offices across England, Scotland, Ireland, Dubai, Germany, France and Brussels. It trades as Resolution Law for its claimant services business. “Corporate Responsibility means a lot to us. Being committed to innovation and excellence goes far beyond our business and legal work and means standing up for the things we believe in. We’re determined to create and maintain a business that is a force for good, through diversity and inclusivity.”

Since implementing the Diligent ESG management system, DWF reduced CO2 emissions per employee from 2.6 tonnes to 2 tonnes and achieved a 15% reduction on paper. Telephone and video conferencing increased by over 150% and they now recycle 80% of their waste. DWF’s commitment to good corporate citizenship is evident in their policies, approach and attitude, and they underpin how DWF care for people regardless of age, gender, relationship and family status, professional skills or status, race, colour, nationality, ethnic origin, disability, sexuality, religion or belief

Image of Diligent ESG was shortlisted as one of the software solutions DWF should consider

Diligent ESG was shortlisted as one of the software solutions DWF should consider

After a web search, Diligent ESG was shortlisted as one of the software solutions DWF should consider. During the evaluation process, DWF evaluated all vendors against predefined criteria of capabilities, functionality and reporting flexibility.

As a relatively small organisation, DWF wanted to avoid a long IT implementation, capital outlay, or any plug-ins or software installs which would require time from the internal IT team. A cloud-based solution was preferred and one which is configurable without any software development was the ideal target solution.

Image of 5% reduction of paper waste; an increase in teleconference utilisation by 150%

5% reduction of paper waste; an increase in teleconference utilisation by 150%

Since starting to use Diligent ESG, DWF have been able to focus on achieving their performance improvement targets instead of data chasing and number crunching on Excel. This led to a 15% reduction of paper waste; an increase in teleconference utilisation by 150%, thereby reducing business travel; and 80% of all waste now being recycled. Key benefits included:

  • All data included on a single global platform with complete transparency to all calculations for all offices
  • Up-to-date reports and interactive dashboards that are consistent across the board
  • Readily available in all of the formats required for both internal and external stakeholders

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