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Ellen Glasgow
General Manager, Mission Driven Organizations

Minutes made easier: Diligent Community’s AI speeds up meeting documentation

February 12, 2026
0 min read
Digital transformation technology strategy, IoT, internet of things. transformation of ideas and the adoption of technology in business in the digital age, enhancing global business capabilities. Ai.

For clerks and board administrators, preparing accurate public-meeting minutes is often a days-long, manual process. Diligent Community’s new AI-Supported Minutes surfaces real‑time, agenda‑aligned captions inside the minutes editor, helping clerks work faster without rewatching recordings or retyping notes.

AI-supported minutes: Fast, accurate and transparent

AI-Supported Minutes is available as part of Diligent Community’s Livestream Manager Pro and Plus packages, and helps clerks and board admins dramatically reduce the time and effort required to prepare minutes. By grounding the draft in actual meeting transcripts, admins start from an accurate outline instead of a blank page.

  • Minutes preparation shifts from hours or days to a faster draft, review-and-approve workflow
  • Improves accuracy, transparency and compliance with public-sector documentation expectations
  • Integrated workflow for agendas, livestreams, timestamps and minutes

Stronger transparency and public access

Once approved, minutes appear on the transparency site where the public can view the video, agenda and timestamped minutes side-by-side.

  • Constituents can jump straight to the exact moment of discussion
  • Reduces staff workload and improves meeting-to-publish turnaround
  • Searchable captions reduce public-records requests

Purpose-built rather than generic streaming tools

Unlike general-purpose streaming services, Diligent Community’s Livestream Manager is built for specifically for public sector workflows and integrates tightly with agendas and minutes.

  • Governance-specific minutes creation
  • Caption‑aligned reference tied to agenda items
  • Seamless integration across agendas, livestreams, and minutes

FAQs:

  • Who can use AI-Supported Minutes? Available for Diligent Community Livestream Manager Pro and Plus customers.
  • How does it work? Uses automated closed-caption transcripts and agenda timestamps to help you draft minutes for each agenda item.
  • What’s the benefit? Faster, more accurate and more transparent minutes, every meeting.

Ready to draft minutes in minutes? 

If you’re already a Livestream Manager customer, log into your platform today and start exploring what’s new. Need help? Your customer success manager is ready to guide you.

Not a customer yet? Request a demo, and one of our product experts will connect with you shortly to show how AI‑Assisted Minutes can transform transparency, accuracy and turnaround times. 

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