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Ray Wizbowski
Chief Marketing Officer

Forrester Wave: Diligent sets the standard for modern governance

December 6, 2023
0 min read
View of the Forester Wave report

Leading organizations across all sectors have been using Diligent’s governance, risk and compliance (GRC) solutions for decades, counting on our continued innovation to help them meet evolving demands.

This summer’s launch of the Diligent One platform represents the next generation in GRC technology, and Forrester recently affirmed the capabilities of our market-leading platform by naming Diligent a Leader in the Forrester Wave™: Governance, Risk, and Compliance Software, Q4 2023, concluding, “Diligent sets the standard for modern governance with its feature-rich platform.”

Forrester Wave report guides buyers through an expanding GRC software market

As governance and compliance challenges climb up the list of priorities in most organizations, more vendors are entering the GRC software market. Each year, the highly anticipated Forrester Wave report gives organizations an independent, expert analysis of how the most significant vendors stack up—in terms of current functionality and, critically, future-ready infrastructure and forward-looking product roadmaps.

Diligent One receives top Forrester scores in 14 categories

Forrester gave the Diligent One platform the top score in more than a dozen areas, including:

  • User experience: Forrester gave Diligent top marks for its intuitive user interface that unifies the comprehensive GRC solution.
  • Risk management: Diligent earned perfect scores for next-generation features that help users identify, monitor and communicate risk—including unique risk intelligence, risk reporting and risk dashboards.
  • Audit & regulatory management: Forrester awarded top scores for Diligent’s audit management, regulatory management and control monitoring capabilities, as well as content delivery.
  • Integrations: Diligent earned perfect scores for its holistic data inputs and broad partner ecosystem for simple, powerful integrations.
  • Market presence: Diligent also received top scores across the entire “market presence” category for maintaining superior platform revenue and serving more customers compared to competitors.

Forrester recognizes Diligent’s vision and “AI-powered” product roadmap

In addition to recognizing that Diligent One brings next-generation GRC capabilities to organizations today, Forrester also noted how Diligent One gives organizations a future-ready GRC platform for tomorrow —and a forward-looking vendor to support it.

Awarding top scores for product vision, the report highlights Diligent as the only vendor to incorporate boards of directors into the GRC ecosystem. Looking ahead, the Forrester Wave report also calls out that the Diligent roadmap

“packs an AI-powered punch, including platform-centric generative AI, risk quantification, AI-accelerated audit, predictive risk intelligence, and AI-supported regulatory management.” 

Forrester affirms what Diligent customers know: Diligent One centralizes GRC reporting. Speaking to Diligent One’s comprehensive range of capabilities, the Forrester report concludes:

“Diligent is a good fit for customers looking to consolidate GRC use cases in a single platform or align their GRC initiatives with the board.”

This insight affirms the real-world experience of the many organizations already leveraging the Diligent One platform to enhance GRC initiatives—including Bronwyn Jesse, Risk and Controls Manager at the City of Lethbridge. 

“In looking for a GRC software vendor, we wanted to find a solution that would help us break down silos and leverage automation to oversee our risk and controls effectively and efficiently,” explains Jesse. “Using Diligent, we have been able to increase transparency by managing all of our risks and their impacts in one place.”

Vini Parmar, Compliance Risk Manager at Kohler Co., voices similar benefits:

“[Diligent’s] automation helped us bring our resource expectations down, and got us the information we needed at our fingertips to make better decisions to mitigate risk right away,”

Download the Forrester Wave report for invaluable buying insights

Nearly every organization is underpressure to enhance their GRC reporting capabilities while bringing costs down. But the challenge of evaluating vendors and selecting a solution that fits your needs today—and gives you an agile platform for tomorrow—is one of the biggest impediments to making this necessary change.

The Forrester Wave™ report is one of the industry’s most complete and detailed analyses, using a transparent methodology composed of vendor surveys, product demos and customer reference calls to compare top players in the market.

You can read through a full, complimentary version of the report here: https://www.diligent.com/resources/research/diligent-sets-the-standard-for-modern-grc


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