Compliance & Ethics
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The Diligent team
GRC trends and insights

Diligent Master Class for CCOs

September 28, 2023
0 min read
Diligent Master Class for CCOs

From new regulations around ESG and cybersecurity to rapidly evolving third-party risks, today’s CCOs have a lot on their plates.

The Diligent Master Class for CCOs is a one-of-a-kind program that provides actionable advice and frameworks to help compliance leaders navigate this increasingly complex landscape.

Designed with inputs from experienced CCOs who’ve built, scaled and run compliance programs for diverse industries across the globe, the Master Class series equips CCOs with the insights they need to tackle the most challenging situations.

Course overview

Dive into these expert-led courses to take your compliance leadership skills to the next level:

Navigating the politics of the CCO role

In the first installment of our Master Class for CCOs series, compliance expert and Spark Compliance CEO Kristy Grant-Hart explores the political aspects of the CCO’s role and how compliance leaders can form key alliances, avoid common pitfalls and cultivate influence in the organization by aligning with those who have soft power.

Making the case for more resources

In the second installment of the course, Grant-Hart shares how the 'choice-of-yes' strategy can help CCOs obtain more resources within their organizations. She breaks down how CCOs can use this sales technique to frame their resource requests in ways that lead to positive outcomes.

How to get buy-in fast

Buy-in is elusive; it’s hard to capture and hard to hang onto. But there are ways to make it easier, the most powerful of which is storytelling. Here, Grant-Hart addresses the crucial concept of obtaining buy-in for compliance programs, emphasizing the power of storytelling to stir emotions, generate interest and eventually secure the commitment needed to make your compliance vision reality.

Data in the boardroom

Too often, board discussions about culture are led by ‘gut feeling’ or misleading anecdotes, which are faulty premises for formal decisions. So how can CCOs lead a more data-driven discussion about culture with boards? Ezekiel Ward, former CCO at Volvo Group and founder of North Star Compliance, offers tips for creating useful data on ethical culture, providing regulatory updates and openly discussing data with the board.

Planning for and responding to an integrity crisis

Crises aren’t the rarity we all wish they were — they’re everywhere. But with the right governance structures in place, CCOs can handle integrity crises swiftly and effectively. Here, Ward shares personal experiences and lessons in crisis management, as well as tips for building a roadmap and communications strategy that will get your organization back on its feet.

ESG and the future of compliance

Many organizations have set lofty ‘branded’ ambitions around protecting people and the planet without matching commitments on the ground. The risks are made more complex as heavier scrutiny is placed on organizations, leaving the CCO front and center in tackling these risks. In this final installment of our Master Class for CCOs, Ward offers tips for implementing an effective ESG framework, so you can keep up with the evolving regulatory landscape while satisfying stakeholder demands.

Ready to learn more?

Download the Diligent Master Class for CCOs Toolkit for actionable frameworks that will help you take your compliance program to the next level and empower you to navigate difficult situations, make effective decisions and influence key stakeholders.


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