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Diligent AI

How HEMA made risk and internal control part of everyday work

HEMA wanted to strengthen risk management and internal control across the organisation without introducing complex processes or technology  difficult technology for employees to adopt. As the retailer rolled out new risk and control practices, it needed a simple, intuitive way to engage stakeholders at every level of the business.

With the 3rdRisk Internal Control module, HEMA introduced risk assessments and control testing in a practical, accessible way. By embedding the platform into existing workflows and aligning it with HEMA’s brand identity, the organisation achieved strong user adoption and increased engagement across all three lines of defence.

"The use of the 3rdRisk platform saves a significant amount of time in both operations and the second and third lines," said Berry Kok, Manager Risk & Internal Audit at HEMA.

Discover how they:

  • Increased ownership of risks and controls across the business
  • Improved stakeholder engagement with an intuitive, user-friendly platform
  • Integrated risk management into employees' day-to-day activities
  • Saved significant time for operational teams as well as risk and audit functions
  • Gained better visibility into risks, controls and follow-up actions

Download the case study to learn how HEMA modernised risk and internal control management while driving organisation-wide adoption and engagement.

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