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Diligent AI

Jumbo streamlines internal control by more than 35% with 3rdRisk

Jumbo, a Dutch supermarket retailer with about 70,000 employees across the Netherlands and Belgium, ran its internal control framework on clunky tools and manual Excel processes. Self-assessment justifications were scattered across different systems, deadlines were unclear and Jumbo's internal audit team spent more time chasing colleagues for evidence than reviewing the actual content of controls.

With 3rdRisk, Jumbo was able to transform internal control by:

  • Streamlining risk and internal control processes, cutting time by more than 35%
  • Increasing oversight of compliance status, risks and issues to support better decision-making
  • Driving high engagement and adoption of risk and internal control across the entire organization
  • Automating reporting to significantly speed up turnaround times
Before we used 3rdRisk, we lacked an overview and spent too much time on administrative tasks, when it should really be about the content.

— Mark van de Meulenhof, Manager Internal Audit & Risk, Jumbo

Built on the 3rdRisk platform Jumbo already used for third-party risk management, the new internal control module now covers Jumbo's entire framework of about 250 controls spread across eight portfolios. Stakeholders across the business are more involved in executing and testing controls, and risk awareness across the organization has improved as a result.

Download the full case study now to learn more about how Jumbo transformed internal control with 3rdRisk.

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