Frances Allen is Executive Assistant to the Board of Trustees for Lancaster Independent School District, a public school district in Lancaster, Texas. In this video, she explains how switching to Diligent Community gave the district's board a public digital voting process and gave the community a clear, accessible view of every board meeting.
Customer at a glance
- Industry: K-12 public education
- Location: Lancaster, Texas
- Job title: Executive Assistant to the Board of Trustees
- Diligent solutions: Diligent Community
Key takeaways
- Faster turnaround on board business: Work that used to stretch across multiple days now gets done in about one, cutting turnaround time in half. That leaves more time right after each meeting for other district priorities.
- Fewer questions from the community: Agendas, minutes and votes are visible on Diligent Community as soon as they're published. Since going live, the district hasn't fielded a single community question or concern about board information.
- A platform switch in 24 hours: When Lancaster ISD needed to move off its previous system, the district had just 24 hours to make the switch. Diligent Community was ready in time for the next board meeting.
- A voting process the public can see: The district's previous software had no digital voting process and wasn't user-friendly for residents. Diligent Community gives trustees a way to vote that the public can watch live and review afterward.
- Compliance built in: Meeting materials are uploaded and published in a way that keeps the district in step with the Texas Open Meetings Act, without extra manual tracking.
"By partnering with Diligent, you can't go wrong. You're able to go from the past, be in the present, and this is a platform that will definitely help you move forward into the future."
Frances Allen, Executive Assistant to the Board of Trustees, Lancaster Independent School District
How Diligent helped
Before Diligent Community, Lancaster ISD's board relied on software that couldn't support digital voting and wasn't easy for residents to navigate. When the district needed a fast changeover, Frances had 24 hours to get the new platform ready for a live board meeting, and Diligent Community held up.
- Challenge: Previous software with no digital voting and no transparency into board business for the community
- Solution: Diligent Community for agendas, minutes, digital voting and livestreamed public meetings
- Outcome: Board meeting turnaround cut in half, switched over in 24 hours
"It not only makes me look good, but it makes Lancaster Independent School District look good."
Frances Allen, Executive Assistant to the Board of Trustees, Lancaster Independent School District
See what's possible for your organization
If your board still can't offer the public a clear view of votes and meeting materials, Diligent Community can give your trustees and community a transparent, compliant home for every meeting.
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