This company owns and leases tens of thousands of cell towers across the United States, and its internal audit team runs between seven and 12 audits a year. In this video, the company's manager of internal audit, Corey Lowry, explains how moving off spreadsheets and onto Diligent changed his team's audit cycle and freed up hundreds of hours a year.
Customer at a glance
- Industry: Telecommunications infrastructure
- Location: United States
- Job title: Manager, Internal Audit
- Diligent solutions: Internal Audit and ACL Analytics
Key takeaways
- Audit cycles got shorter fast: The timeline from planning to execution to reporting dropped from 75 to 90 days down to 45 to 60 days, cutting the process by about a third.
- Hundreds of hours moved from admin to analysis: Automated continuous testing now saves roughly 160 hours a year across internal audit and management, time the team redirects to covering additional risk.
- One system replaced scattered spreadsheets: Audits that once relied on spreadsheets with no shared collaboration, and simple tasks that took days, now run through a single platform with the ACL analytics engine built in.
- Faster testing came with more confidence, not less: The team gets a greater level of assurance that testing is accurate, alongside the speed gains.
- A platform built to grow with the team: Corey's team is already looking at AI Studio, Issue Manager, Risk Manager and Entities to keep expanding what internal audit can cover.
"We realized the value through internal audit almost immediately. We were able to expedite our audit timeline, from planning to execution to reporting, from 75 to 90 days to 45 to 60 days."
Corey Lowry, Manager, Internal Audit, a leading telecommunications infrastructure company
How Diligent helped
Corey's internal audit team used to run every audit through spreadsheets, with no shared collaboration and simple tasks that stretched into days. Moving to Diligent gave the team one platform with the ACL analytics engine built in, replacing manual tracking with automated, continuous testing.
- Challenge: Spreadsheet-based audits with no collaboration, where simple tasks took days to complete
- Solution: One system combining Diligent Internal Audit with the ACL Analytics engine, automating continuous testing across the audit cycle
- Outcome: Audit timelines cut from 75 to 90 days down to 45 to 60 days, saving roughly 160 hours a year
"Before my company implemented Diligent, we were utilizing spreadsheets, and there was no collaboration, and it took us upwards of days to perform simple tasks."
Corey Lowry, Manager, Internal Audit, a leading telecommunications infrastructure company
See what's possible for your organization
If your internal audit team is still running on spreadsheets, Diligent Internal Audit and ACL Analytics can shorten your audit cycle and free up hundreds of hours a year, the way it has for this telecommunications leader.
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