Resolution‑ready records: What’s new in Diligent Community

For clerks and board administrators, agendas and minutes aren’t just documents — they’re public records shaped by statutes, long‑standing practices and audit expectations. When resolution identifiers are inconsistent, duplicated or manually applied, small issues quickly turn into extra work during audits, public records requests and downstream reporting.

The latest Diligent Community updates remove that friction. Advanced resolution numbering and enhanced legal and cross‑references in Policy Publisher work together to deliver legal‑grade, resolution‑ready outputs — ensuring every adopted decision is uniquely, consistently and defensibly identified as part of the official record, without added manual effort.

Advanced resolution numbering

Advanced resolution numbering assigns official resolution numbers only when motions are adopted, aligned to statutory or local conventions — not added manually or prematurely.

Admins set numbering rules once in meeting templates, supporting formats like RES‑2026‑005‑BOARD, prefixes, starting numbers and leading zeros. Only passed or failed motions receive an identifier, keeping sequences clean and audit‑ready by default.

Those resolution numbers automatically carry through minutes, public records and downstream references — no post‑meeting renumbering required.

Why it matters:

• Statutory‑compliant resolution records
• Fewer errors in public documentation
• Faster audits and decision retrieval

Legal & cross‑references in Policy Publisher

Keeping policy handbooks accurate means managing citations carefully. Legal and cross‑references in Policy Publisher provide a central library for citations that admins and editors can apply consistently using a Word add‑in.

From Policy Settings, you manage named legal references with full history and auditability. Editors insert them directly in Word, where footnotes and “additional resources” sections are generated automatically. Repeated citations are de‑duplicated and numbered correctly, no matter how often they appear.

What this improves:

• More reliable, well‑documented policy libraries
• Clear, trusted references for staff and the public
• Lower risk when laws or provider templates change

Getting started FAQs

What’s live now?

Advanced resolution numbering and legal and cross‑references in Policy Publisher are available in Diligent Community. Advanced resolution numbering is not available with Diligent Community Essentials, and legal/cross‑references require Policy Publisher with Word Online integration.

Do I need to set anything up?

Yes for advanced resolution numbering and legal references: admins configure resolution numbering rules in meeting templates and maintain the legal reference library in Policy Settings.

Will these changes affect previously published meetings?

No. Resolution numbering applies going forward and does not alter previously published agendas or minutes, preserving your existing public record.

Ready to see the updates in action?

If you’re a Diligent Community customer, review your meeting templates to explore resolution numbering configuration. Your Customer Success Manager can help confirm access and setup.

Not a customer? Request a demo to see how these updates — alongside livestreaming, AI‑supported minutes and more — help public‑sector organisations deliver transparent, compliant meetings with less manual effort.