AI in action: Real use cases from the field
Artificial intelligence is no longer just a boardroom buzzword. It’s transforming how organizations govern, grow and make decisions.
Read on for standout stories from organizations that have revolutionized their governance with Diligent Boards and GovernAI, and discover how you can unlock similar value at Diligent Elevate 2026.
Unleashing AI-powered governance: Success stories that inspire
ELCO Mutual: Efficiency transformed, engagement elevated
ELCO Mutual Life and Annuity, a trusted insurance provider operating for more than 75 years, faced the challenge of legacy board processes that slowed decision-making and burdened meeting prep. With Diligent Boards, led by General Counsel and Corporate Secretary Eric Myers, ELCO achieved a game-changing transformation: board prep time was slashed from two days to just one or two hours, thanks in part to AI-powered board book summaries and automated meeting minutes.
“The ability to have set time limits for each agenda item has really helped... Our Executive Committee meetings used to be two and a half hours. Now they average 30 minutes,” notes Myers.
Even directors less comfortable with technology found the system intuitive and effective, leading to heightened engagement and accountability. Diligent’s AI-driven tools have helped ELCO save significant time and empowered its board to focus on strategic growth and sustainable governance.
Salvation Army General Insurance: From overwhelm to AI-driven clarity
As meeting packs grew from 30 to 100+ pages, the Salvation Army General Insurance Company (Sagic), a subsidiary of the Salvation Army UK, struggled with manual, inefficient governance and the risk of information overload. Chief Operating Officer Arran Gray and his team adopted Diligent Boards along with GovernAI, centralizing all board materials in a secure, central location and dramatically enhancing meeting preparation.
AI-powered Smart Book Summaries has made board packs digestible in minutes, allowing directors to focus on meaningful discussion. AI Smart Prep Insights surfaces key questions and tailored insights for every meeting, so directors arrive well-informed and ready to steer informed decisions. Manual processes and scattered emails have become a thing of the past, replaced by smarter governance and more productive board engagement.
Gray summarizes the transformation:
Assore Holdings Proprietary Ltd: Scaling governance for global growth
A fast-growing mining enterprise headquartered in South Africa, Assore Holdings modernized its governance operations as it expanded across the UK, Singapore, India and Monaco. Led by Group Company Secretary Janine Govender, the team transitioned from paper-heavy processes to fully digital workflows with Diligent Boards and, more recently, GovernAI.
Scalable meeting coordination with 30 meetings per quarter across multiple jurisdictions has become effortless. GovernAI features like Smart Summary distill hundreds of pages of board books into concise, actionable insights, while Smart Risk Scanner flags local legal and compliance risks across borders to help directors avoid costly missteps. Smart Minutes automates high-quality minute drafts, reclaiming hours of manual admin for the governance team. The impact is clear: the company has gained back 50–75% of the time once spent on manual board work, enabling faster, compliant international decision-making and freeing leaders to focus on strategic governance. As global operations grow, Diligent’s AI tools continue to drive transparency and innovation.
Flexco: Digital board transformation with Boards and Data Room
Flexco, a global manufacturer based in Chicago, upgraded its board operations from manual packet assembly to a secure, digital workflow using Diligent Boards and Data Room. Led by Krystyna Kwintal, the transformation has eliminated costly reprints and overnight shipping, while improving access and collaboration.
Now, features such as AI Smart Summary and Smart Prep help directors focus on strategy, while Data Room ensures shareholder documents are shared securely. Moving to Diligent and going digital has saved time, reduced environmental impact and empowered the team to work more efficiently across continents.
You can learn more and upskill on AI at Diligent Elevate 2026
These real-world stories showcase how AI is already transforming governance for organizations large and small. At Diligent Elevate 2026, you’ll connect with fellow leaders, dive deeper into these successes and explore Diligent’s latest advancements in AI-powered governance, risk and compliance.
Ready to bring this transformation to your organization? Join peers and industry experts at the Diligent Elevate conference 2026 to network, hear from these innovators firsthand and see AI in action.
Visit www.diligent.com/elevate to register today.
Why attend Diligent Elevate 2026?
- Exclusive sessions on generative and agentic AI for GRC
- Deep-dive panels featuring real customer success stories
- Hands-on demonstrations with Diligent products and tools from GovernAI to AI Risk Essentials
- Networking with leaders who are reimagining governance and future-proofing their organizations.
The future of governance is here. Make sure you’re part of it.
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