AI in action: Real use cases from the field
Artificial intelligence is no longer just a boardroom buzzword. It’s transforming how organizations govern, grow and make decisions.
Read on for standout stories from organizations that have revolutionized their governance with Diligent Boards and GovernAI, and discover how you can unlock similar value at Diligent Elevate 2026.
Unleashing AI-powered governance: Success stories that inspire
ELCO Mutual: Efficiency transformed, engagement elevated
ELCO Mutual Life and Annuity, a trusted insurance provider operating for more than 75 years, faced the challenge of legacy board processes that slowed decision-making and burdened meeting prep. With Diligent Boards, led by General Counsel and Corporate Secretary Eric Myers, ELCO achieved a game-changing transformation: board prep time was slashed from two days to just one or two hours, thanks in part to AI-powered board book summaries and automated meeting minutes.
“The ability to have set time limits for each agenda item has really helped... Our Executive Committee meetings used to be two and a half hours. Now they average 30 minutes,” notes Myers.
Even directors less comfortable with technology found the system intuitive and effective, leading to heightened engagement and accountability. Diligent’s AI-driven tools have helped ELCO save significant time and empowered its board to focus on strategic growth and sustainable governance.
Salvation Army General Insurance: From overwhelm to AI-driven clarity
As meeting packs grew from 30 to 100+ pages, the Salvation Army General Insurance Company (Sagic), a subsidiary of the Salvation Army UK, struggled with manual, inefficient governance and the risk of information overload. Chief Operating Officer Arran Gray and his team adopted Diligent Boards along with GovernAI, centralizing all board materials in a secure, central location and dramatically enhancing meeting preparation.
AI-powered Smart Book Summaries has made board packs digestible in minutes, allowing directors to focus on meaningful discussion. AI Smart Prep Insights surfaces key questions and tailored insights for every meeting, so directors arrive well-informed and ready to steer informed decisions. Manual processes and scattered emails have become a thing of the past, replaced by smarter governance and more productive board engagement.
Gray summarizes the transformation:
Multinational growth company uses AI strategies for scaling internationally
A rapidly growing multinational mining enterprise, headquartered in South Africa, set out to modernize its board management as it expanded across the UK, Singapore, India and beyond. Led by its Group Company Secretary, the governance team transitioned from paper-based processes that were error-prone to fully digital operations with Diligent Boards and, more recently, GovernAI.
Scalable meeting coordination with 30 meetings per quarter across multiple jurisdictions has become effortless. GovernAI features like AI Smart Summary distill hundreds of pages of board books into concise, actionable insights. Smart Risk Scanner scans complex board materials to flag local legal and compliance risks across borders, enabling directors to avoid costly missteps. Smart Minutes automates high-quality minute drafts, reclaiming hours for the governance team at each meeting.
The company reports gaining back 50–75% of the time previously spent on manual board admin, freeing leaders to focus on strategic responsibilities and enabling fast, compliant international decision-making. Diligent’s AI-powered tools continue to drive transparency and innovation as global operations grow.
You can learn more and upskill on AI at Diligent Elevate 2026
These real-world stories showcase how AI is already transforming governance for organizations large and small. At Diligent Elevate 2026, you’ll connect with fellow leaders, dive deeper into these successes and explore Diligent’s latest advancements in AI-powered governance, risk and compliance.
Ready to bring this transformation to your organization? Join peers and industry experts at the Diligent Elevate conference 2026 to network, hear from these innovators firsthand and see AI in action.
Visit www.diligent.com/elevate to register today.
Why attend Diligent Elevate 2026?
- Exclusive sessions on generative and agentic AI for GRC
- Deep-dive panels featuring real customer success stories
- Hands-on demonstrations with Diligent products and tools from GovernAI to AI Risk Essentials
- Networking with leaders who are reimagining governance and future-proofing their organizations.
The future of governance is here. Make sure you’re part of it.
