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Teachers Mutual Bank Limited: Growing the audit team’s impact at one of the world’s most ethical companies

Teachers Mutual Bank Limited (TMBL) is one of the largest customer-owned banks in Australia, servicing over 234,000 members across the education, emergency services and healthcare sectors. TMBL’s purpose is to be a force for good, for those who do good.

Sara Nguyen, Chief Internal Auditor at TMBL, says her team found that traditional audit methods could not keep pace with today’s elevated business expectations, rapidly shifting business landscape and resources.

To continue supporting the organisation and help it stay true to its purpose, the internal audit team needed to evolve. They knew they had to move away from manual tasks and their heavy reliance on spreadsheets if they wanted to be more efficient and effective.

TMBL found its “all-encompassing solution” in Diligent products. The company adopted Diligent’s Audit Management and ACL Analytics solutions — part of the Diligent One Platform — to manage and optimise its internal audit practice. TMBL also employs Diligent Boards to streamline and secure its board and committee management.

The results?

With Diligent, the internal audit team is achieving its goal of being more efficient. Diligent’s tools help advance the bank’s automation aims, increasing efficiency and innovation. The TMBL audit team uses Diligent to gain better insights, formulate strategic advice for the organisation, improve transparency and collaboration, and foster better relationships between various stakeholders.

Download the full case study to learn more about how TMBL streamlined their audit processes and improved transparency and communication by implementing the Diligent One Platform.

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Top priorities for nominating & governance chairs

Every year Spencer Stuart conducts a survey of Nominating & Governance (Nom/Gov) Chairs at large- and mid-cap companies to understand their agendas and priorities for the year ahead. What board recruitment trends have emerged from 2022? In this episode, Kathleen Tamayo, Spencer Stuart’s Head of Board Practice Operations for North America, reviews the findings from their 2022 survey and draws implications for boards on the topic of talent and recruitment. What is the top priority for Nom/Gov Chairs in the coming year? What skills have Nom/Gov Chairs prioritized in their recruitment efforts?

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ESG semantics: What do we really mean?

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Glenbrook High School District 225 increases transparency

The board of education for Glenbrook’s High School District 225 is charged with developing and maintaining policies that serve the interests of the students, parents and staff. But that policy development cycle sometimes lacked transparency, which made the process difficult to track. Equipped with Diligent Community, District 225 was able to open its policy cycle to all stakeholders.

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Risk oversight: Understanding & embracing enterprise risk management (ERM)

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Highlights from PwC’s 2020 annual corporate directors survey

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Explaining NIST 2.0

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Navigating generative AI risks

Generative AI has sparked both enthusiasm and apprehension in today's business landscape.In this episode of Inside Today’s Boardrooms, Jenn Kosar, Trust and Transparency Solutions Leader at PwC, provides valuable insights and pragmatic advice for board leaders on how to best navigate the risks associated with generative AI.

  • How can boards and C-suite leaders properly oversee AI risk?
  • How are boards addressing generative AI in their governance structures?

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Preparing for the 2022 proxy & disclosure Season

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What’s the board’s role in digital strategy & transformation?

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Lessons in AI Integrity: Algorithmic Bias & Data Privacy

In this video from Diligent's Education & Templates Library, Samantha Kappagoda, Independent Director, Credit Suisse Funds and Chief Data Scientist, Numerati Partners LLC, examines best practices for boards to ensure strong data integrity and robust privacy practices related to AI tools. She also explores the importance of robust AI bias prevention and how organizations can detect and mitigate these risks early in the AI development process.

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Embedding Trust in AI

In this video from Diligent's Education & Templates Library, Dominique Shelton Leipzig, Founder & CEO, Global Data Innovation, explores the importance of trustworthiness in AI models and provides an overview of her TRUST AI framework, which supports boards and executives in implementing an ethical AI framework.

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